Terms of service
This document outlines the terms and conditions (“Terms”) under which you may use the domain www.yesnmore.com (the “Platform”), owned and operated by Apco Wellness Private Limited, a company registered under the Companies Act, 2013, with its registered office at [Insert Registered Address]. The contact email is support@yesnmore.com, and the helpline number is +91-9266732089.
This electronic record is in accordance with the provisions of the Information Technology Act, 2000 and does not require any physical or digital signatures.
1. GENERAL
1.1 The domain www.yesnmore.com is owned, managed, and operated by Apco Wellness Private Limited (“Yesnmore”, “We”, “Us”, “Our”).
1.2 For the purpose of these Terms, the term “User”, “You”, “Your” shall refer to any individual or entity visiting, accessing, using, or registering on the Platform or availing any Services offered.
1.3 Yesnmore is an e-commerce and wellness platform that offers the sale of pharmaceutical, nutraceutical, and personal wellness products ("Products") and facilitates Consultation Services with registered practitioners (“Practitioners”).
1.4 These Terms shall constitute a legally binding agreement between You and Yesnmore. By accessing or using the Platform, you agree to comply with and be bound by these Terms, our Privacy Policy, and all other applicable policies.
1.5 If you do not agree with these Terms, you must refrain from accessing or using the Platform or any associated Services.
1.6 We may change these Terms from time to time. Continued use of the Platform constitutes acceptance of the updated Terms.
2. ACCOUNT CREATION
2.1 You may be required to create a user account (“Account”) to access certain features of the Platform.
2.2 Account creation involves submitting personal details including name, age, gender, email address, phone number, and password. For transactions, banking information may also be required.
2.3 By creating an Account, you agree to these Terms, our Privacy Policy, and provide consent to receive communications via email, SMS, or phone.
2.4 You are solely responsible for maintaining confidentiality of your account credentials and for all activities under your account.
2.5 Any unauthorized use of your Account must be reported to Yesnmore immediately at support@yesnmore.com.
2.6 Yesnmore shall not be liable for any loss or damages arising from unauthorized use of your Account.
3. PRIVACY POLICY
3.1 Your use of the Platform is also governed by our Privacy Policy available at [Insert Link]. The Policy explains how Yesnmore collects, uses, and protects your data.
3.2 By using the Platform, you consent to collection and sharing of data as per the Privacy Policy.
3.3 We employ standard industry practices to secure your data and comply with IT Act, 2000 and other applicable laws.
4. ELIGIBILITY
4.1 You must be at least 18 years of age to use the Platform.
4.2 Individuals deemed incompetent under the Indian Contract Act, 1872 (such as minors, un-discharged insolvent, etc.) are not eligible to register.
4.3 Minors may use the Platform under supervision of a parent or legal guardian who agrees to be bound by these Terms.
5. USER CONDUCT
5.1 You agree not to host, upload, or share any content that is:
● False or misleading
● Infringing on intellectual property rights
● Obscene, defamatory, or offensive
● Promoting illegal activities
● Violating any applicable laws or regulations
5.2 Users must not misuse the Platform by introducing viruses, attempting unauthorized access, or attempting to scrape data.
5.3 Yesnmore reserves the right to remove content or suspend accounts violating these Terms.
6. PRODUCTS AND CONSULTATION SERVICES
6.1 Products listed may include over-the-counter or prescription wellness products.
6.2 Consultation services with registered medical practitioners may be available on the Platform.
6.3 For prescription products, valid prescriptions from licensed medical professionals must be uploaded.
6.4 The Platform acts solely as a facilitator and is not responsible for the advice or prescription provided by any Practitioner.
6.5 Yesnmore is not liable for the consequences of using such advice or prescriptions. Users must consult a doctor before acting on any health advice provided through the Platform.
7. ORDERS, PAYMENTS, AND CANCELLATIONS
7.1 Orders can be placed via the Platform and may be paid via:
● Credit/Debit Card
● Net Banking
● UPI
● Cash on Delivery (if available)
7.2 Orders requiring a prescription will only be processed upon validation by a qualified representative.
7.3 Orders may be canceled within 24 hours of placement. Once shipped, INR 80 will be charged as cancellation/delivery cost.
7.4 Returns are allowed for unused and unopened products, with a 20% restocking fee if returned within 30 working days.
7.5 Refunds for damaged or expired products will be processed in 7-10 working days.
8. CONTENT OWNERSHIP AND INTELLECTUAL PROPERTY
8.1 All content on the Platform, including logos, text, graphics, and software, is owned by Yesnmore or its licensors and protected under applicable IP laws.
8.2 You may not use, reproduce, or distribute any content from the Platform without prior written consent.
8.3 Any content you upload (reviews, comments, etc.) becomes the property of Yesnmore, and we may use it for promotional purposes.
9. THIRD PARTY LINKS AND ADVERTISERS
9.1 Yesnmore may display third-party advertisements or provide links to external websites.
9.2 We do not endorse and are not responsible for third-party content or services.
9.3 Users interacting with third-party advertisers do so at their own risk.
10. DISCLAIMERS
10.1 Yesnmore provides the Platform and Services on an "as is" basis. We do not make any warranties about accuracy, completeness, or reliability of content.
10.2 Health-related content and products are not a substitute for professional medical advice.
10.3 We are not responsible for any delay, inaccuracy, or unavailability of the Platform due to technical issues or third-party services.
10.4 Use of Products and Services is entirely at your own risk.
11. LIMITATION OF LIABILITY
11.1 In no case shall Yesnmore, Apco Wellness Private Limited, its directors, employees, or partners be liable for:
● Indirect or consequential damages
● Loss of data or profit
● Health issues arising from self-medication
11.2 Our total liability, if any, shall not exceed ₹2500.
12. INDEMNITY
12.1 You agree to indemnify and hold Yesnmore and Apco Wellness Private Limited harmless against any claims, liabilities, or expenses arising from:
● Violation of these Terms
● Misuse of Platform Services
● Breach of any applicable laws
13. TERMINATION
13.1 Yesnmore reserves the right to suspend or terminate your access if:
● You breach these Terms
● Required by law
● Fraudulent or suspicious activity is detected
13.2 You may terminate the agreement by closing your Account.
14. GOVERNING LAW AND JURISDICTION
14.1 These Terms shall be governed by and construed in accordance with the laws of India.
14.2 All disputes shall be subject to the exclusive jurisdiction of the courts at Delhi.
14.3 Any dispute shall first be attempted to be resolved amicably. If unresolved within 45 days, it shall be referred to arbitration under the Arbitration & Conciliation Act, 1996. The venue shall be Delhi and English language.
15. MISCELLANEOUS
15.1 No waiver of any breach of these Terms shall be deemed a waiver of any other breach.
15.2 If any provision of these Terms is found unenforceable, the remaining shall remain in effect.
15.3 These Terms, together with our Privacy Policy and other legal documents, constitute the entire agreement between you and Yesnmore.
15.4 Any queries or grievances can be directed to our Grievance Officer:
Email: support@yesnmore.com
Phone: +91-9266732089
Attn: Grievance Officer, Apco Wellness Private Limited